Research from Harvard, Gallup and a multitude of HR consulting firms demonstrates a clear link between employee engagement and business performance.
Gallup’s research suggests that firms who score in the top 20% for engagement show 21% greater profitability, a 41% reduction in absenteeism and 59% less people turnover. We would argue that employee engagement is driven in large part by a sense of being included – feeling valued, being treated fairly, having control, feeling safe and feeling as though you belong. And if those drivers aren’t in place, individuals can feel excluded and disengaged.
